Answers to Your Burning Questions
As part of our customer service, we believe that no question should go unanswered. That is why we’ve listed some of the most common questions we’ve encountered from our past customers. If you still want to ask us anything regarding Prestige Wheels & Tires, our services or products, feel free to get in touch with us today.
Are these the only wheels you offer?
No it is not. If you have any particular wheels that you would like to special order, feel free to contact us and we can create a custom order for you.
I do not see a option for offsets. Is it possible to choose?
We would go by recommended offsets for your vehicle. If you would like to know the offset selections please put in the notes that you like a custom offset.
I don't know the bolt pattern, offset or size i can fit on my vehicle. Can you help?
Of course we can. Please contact us by E-mail or Phone and speak with one of our sales specialists for fitment inquires. We specialize in Import, Domestic and European Vehicles.
Do you provide installation on suspension?
At the current time we do not offer installation on any suspension parts. We might possibly provide it in the near future but not at the moment. If you want us to give a referral to someone that does we most certainly can.
Why cant i process my order using payment plan online?
Currently you would not be able to place your order online using the payment plan. If you would like to process your order please E-Mail or Call us and one of our sales specialists can process your order.
Is their a catch to the Payment Plan Option?
No their is no catch. With the Payment Plan Option you would just have to fill out any necessary information to be approved. Progressive offers 90 days interest free and Snap offers 100 days interest free payments. You are also available to pay it off within one year but interests would be added.
What is your return policy?
We do not accept any returns on any products that have been used before (Ex. Wheels and Tires and Suspension installed in any way). All returns are subject to a 25% restocking fee at our sole discretion. Customers are also liable for return freight back to us.
What is your warranty policy?
Wheels have general warranty on structure and finish from manufacturer. Any damage (Ex. Cracks, Bends or Curbing) voids that warranty.
My question is not listed on here, what do i do?
If you have any further questions that you would like answer. Please feel free to contact us at anytime during our business hours. We will be glad to answer any questions you may have.